Custom WMS & Distribution Platform
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Enterprise Software Architecture22 weeksDistribution

Custom WMS & Distribution Platform

Multi-Site Distribution Operator

01The Challenge

A distribution operator across 6 sites was running an end-of-life WMS with no vendor support, no API access, and no integration capability with their carrier partners. Custom development on the legacy platform was impossible. A full WMS replacement was needed without disrupting live operations.

02Our Approach

We designed the new WMS architecture ground-up around the operator's actual workflows — not a reconfigured generic product. A feature-by-feature parallel operation period allowed the new system to run alongside the legacy platform at each site, with cutover executed site-by-site to eliminate operational risk.

03The Solution

A fully custom, cloud-native WMS platform with real-time inventory management, wave-based pick optimisation, carrier integration for 8 carriers, and management reporting dashboards. Deployed across all 6 sites with zero operational downtime.

04Measurable Results

Pick accuracy: 97.2% → 99.8%
Order processing capacity: increased by 140% without additional headcount
Carrier integration: 0 → 8 automated carrier connections
Inventory accuracy: end-of-day batches → real-time
Reporting: manual Excel → automated live dashboards